Automotive Mobile Audio Video

Diagnosing, servicing and repairing vehicles just got easier and more efficient thanks to a revolutionary new product introduced by Mobile Productivity, Inc. (MPi). The Advanced Repair Guidance Information System (ARGIS(TM)) will allow the automotive industry to reliably service increasingly complicated vehicles in a cost-effective and high-quality manner.

ARGIS(TM) is the culmination of more than a decade of research around the productivity issues facing service and repair technicians. It combines next-generation diagnostic and technician support tools with a process-driven inspection system to help modern service centers more efficiently diagnose vehicles.

Among the time-saving features offered by ARGIS(TM) are:

--  Knowledge Streaming(TM)
--  Advanced user interface
--  Mobility and connectivity
--  Tool consolidation
--  Event capture/solutions ranking
--  Outside system integration
   

An attractive benefit to service centers is that ARGIS(TM) offers features that enable the repair shop to generate greater sales volume by identifying additional needed maintenance and repair services and presenting them to the customer in a highly professional manner.

Brent Brown, President of the Brent Brown Auto Group in Provo, Utah, was one of the first to use ARGIS(TM) in his dealerships. The results, he says, have been impressive for both the customer and the business.

"Through the use of this product (ARGIS(TM)), I project that over the next 12 months, my dealership will generate an additional $100,000 in gross profit to help offset my declining warranty sales."

Brown claims ARGIS(TM) creates a process that increases quality and reduces "comebacks." He says it has reduced preparation time for service technicians by 80 percent and improved overall technician productivity by 37 percent.

"Studies have shown that technicians who use our system fix vehicles better and faster," says MPi CEO and President Les Silver, who is a former founder and CEO of Newgen Results Corporation. "The patent-pending Knowledge Streaming(TM) technologies are at the core of ARGIS(TM). These create a 'knowledge infusion' process which increases quality and reduces 'comebacks.'"

Technicians use a wireless tablet PC in the repair bay to interface with the ARGIS Vehicle Maintenance (ARGIS/VM(TM)) solution, which marries diagnostic information from an automobile's onboard diagnostic system with customized and highly structured repair information based on content received from each manufacturer.

In addition to ARGIS/VM(TM), a solution called ARGIS Quick Service (ARGIS/QS(TM)) develops a comprehensive report called "Know Your Vehicle(TM)," which combines information obtained from physical inspection, scheduled maintenance recommendations, missed maintenance activities, recall notices and technical support bulletins.

The Know Your Vehicle(TM) report generated by ARGIS/QS(TM) is a detailed printout showing the customer what is wrong with their vehicle, listing scheduled maintenance procedures and showing the cost of needed and potential repairs. The report also tells service technicians how to correct the problems, reducing time needed to look up information in manuals, etc.

"Our studies show that between 20 and 25 percent of the consumers bringing their cars in for service will have this inspection performed and will purchase, on average, over $300 in additional needed services," Silver said.

Silver says the end result of using ARGIS/VM and ARGIS/QS is that a service center's productivity, quality and merchandising needs are greatly enhanced, which leads to happier customers and technicians.

About Mobile Productivity, Inc.

Mobile Productivity, Inc. provides the automotive industry a highly innovative and proprietary diagnostic, repair information and service merchandising solution. MPi's Advanced Repair Guidance Information System (ARGIS(TM)) enables modern service centers to increase efficiencies and profits by streamlining the method technician's diagnosis vehicle repairs by utilizing a customized repair information system that is easy to use and effectively contributes to customer service merchandising. MPi is backed by Warburg Pincus, a global leader among the top private equity and venture capital firms. Since 1971, Warburg Pincus has invested more than $16 billion in 480 companies in 30 countries. Throughout its 35-year history in private equity, the firm has invested at all stages of a company's life cycle, from founding start-ups and providing growth capital to leading restructurings, recapitalizations and buy-outs.